Privacy Policy2019-06-03T19:26:23+00:00

Privacy Policy

Effective Date: February 1, 2019

This Privacy Policy outlines how Stay Smart Care LLC (“SSC”, “we”, “us”, or “our”) may collect, use, process, maintain and disclose information collected from you (“you” or “your”) when you access our website, located at www.staysmartcare.com (the “Site”). Please read this Privacy Policy carefully before accessing and using the Site.

As used in this Privacy Policy, “Personal Information” means any information that may be used, either alone or reasonably in combination with other information, to personally identify the specific individual to whom such information pertains. If we receive or create information which constitutes Protected Health Information (“PHI”) on behalf of your health care provider or your employer sponsored-health plan (both a “Covered Entity”) in our role as a “Business Associate,” we will protect this information and treat it confidentially in accordance with the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”) and the Business Associate Agreement contract (“Contract”) we have in place with the Covered Entity.

  1. Personal Information Collected
    1. Contact Us. If you send us emails such as customer support inquiries, we may maintain those communications and their contents so that we can resolve your inquiries or otherwise assist you. Personal Information collected to communicate with you is used to contact you to respond to your inquiries and provide additional information on our services. Any emails from Stay such as future newsletters, or any other unsolicited marketing message, will include an easily understood unsubscribe mechanism fully compliant with CAN-Spam.
    2. Social Media. The Site may allow you to share content with third-party social networking sites (e.g. Facebook®, Twitter®). If you choose to do this, your interactions with these third parties are governed by the privacy policy of the company providing them, not by this Privacy Policy.
  2. Information Collected AutomaticallyWhile you are browsing the Site, we automatically log your Internet protocol (“IP”) address, certain other technical information, including your browser type and connection speed, and your activities while using the Site (such as the pages you visited, click rates, time spent on pages, etc.). When you access the Site from a mobile device, we may collect information from that device, including your IP address, browser type, and device type, and other usage information about your device. In order to personalize and enhance your experience on the Site, we may also collect information through the following technologies:
    • Log Files. The information inside the log files includes IP addresses, type of browser, Internet Site Provider (“ISP”), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us.
    • Web Beacons. Web beacons are small graphic images or other web programming code that may be included in our Site pages or other areas of the Site. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of users of our Site. Unlike Cookies, which are typically stored on your computer or mobile device’s hard drive, web beacons are embedded invisibly on web pages. Web beacons or similar technologies help us better manage content on our Site by informing us of what content is effective, counting the number of users of the Site, monitoring how users navigate the Site, or counting how many emails, articles or links were actually opened or viewed.
    • Cookies. We may collect certain information about users whenever they interact with our Site by using Cookie technology. Cookies are small files that a site or its Site provider transfers to your computer’s hard drive through your web browser, if you so allow, that enables the Site’s or our Site provider’s systems to recognize your browser and capture and remember certain information. This technology typically does not personally identify you or extract information from your computer. We may use Cookies to provide an enhanced online experience, to monitor and measure the use of our Site and to improve the Site’s design and content. The type of information collected may include browser information, operating system, type of computer, internet Site provider and other similar information. The information we may obtain in this manner also helps us customize the content, Site, or products we offer on our Site and to measure their overall effectiveness. You may be able to decline Cookies by changing a setting in your web browser. You may also be able to disable the ability of web beacons to capture information by declining Cookies.
    • Third-Party Usage. The use of third-party Cookies is not covered by our Privacy Policy. We do not have access or control over these Cookies. You may visit the thirdparty links below to opt out of their tracking and learn about their privacy practices. However, we are not in control of the location of the instructions and information provided by the third parties below and, therefore, you may have to locate the particular instructions and information for the respective third party if these links are no longer current.
      • Google Analytics. Our Site uses Google Analytics to help understand how visitors interact with our website so that the Site can be improved.

        • To view Google’s Privacy Policy, please click here.
        • To opt out, please download and install the “Google Analytics Opt-out Browser Add-on” by clicking here.
      • Scale Marketing Pixels. Our Site uses the “audience insite pixels” from Scale Marketing. Essential information is recorded about user activity and interactions with this Site for the purposes of security and site optimization analytics. This limited first-party data may be further enhanced with the help of thirdparty data sources to help facilitate visitor segmentation and re-engagement through verified marketing channels, within the respective boundaries of applicable legal standards.

        • To view Scale Marketing’s Privacy Policy, please click here.
        • To opt out, please download and install the “Google Analytics Opt-out Browser Add-on” by clicking here.
  3. How We Use Your Personal InformationWe will not use or disclose your Personal Information in a manner inconsistent with applicable law or this Privacy Policy. Examples of our uses and disclosures include:
    • We may use your Personal Information to provide you the Site and products or services you requested;
    • We may use your Personal Information to respond to your questions, requests, and comments that you communicate to us;
    • We may use your Personal Information to send you information such as new features, solicit your feedback, or just keep you up-to-date with SSC and our products or services. You can always opt out of email marketing by clicking on the “Unsubscribe” link appended to the end of a promotional email from us;
    • We may use your Personal Information to respond to your customer services requests and support needs;
    • We may use your Personal Information to provide, analyze, administer and improve our Site;
    • We may use your Personal Information to perform business analyses or for other similar purposes to improve the quality of our business, our Site and the products or services we offer;
    • We may use your Personal Information to create aggregated, non-personal information, or to create de-identified information; and
    • We may use your Personal Information to investigate possible violations of and enforce our contracts, including our Terms of Use and any terms and conditions associated with our products or services, and to comply with our legal obligations.
  4. Data SecurityWe have reasonable and appropriate security measures (including technical and organizational measures) in place to protect against the loss, misuse, and alteration of any Personal Information we receive about you through the Site. For example, the Site is protected by secure socket layer (“SSL”) technology. However, there is no guarantee, and we cannot guarantee, that information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. When you submit information to us through our Site, you should be aware that your information is transmitted across the Internet and that no method of transmission over the Internet is completely 100% secure. Please note that emails, live chat messages and other communications you send through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means. If you have any questions about the security of your Personal Information, you can contact us at getinfo@staysmartcare.com.
  5. Data RetentionWe will retain your Personal Information for the length of time needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
  6. How We Disclose Personal Information and Anonymous DataWe do share your Personal Information with our third party service providers who assist us in operating our Site, as described below. We may also release your Personal Information when we believe release is appropriate to comply with the law, enforce our Site’s policies, or protect the rights, property, or safety of ourselves or others. Please note that, in addition to the sharing of your Personal Information (as described below), de-identified or aggregated information may be provided to other parties for marketing, advertising, or other uses.The following describes how we may share your Personal Information:
    • Our Affiliates and Third Party Providers. We may share your Personal Information with Classic Brands’ affiliates and other companies in order for these companies to contact you about their products, services, or other offerings that may be of interest to you. By accessing our Site or otherwise providing us with your Personal Information, you consent to such disclosures of your Personal Information as provided in this Privacy Policy. To choose to opt out of such disclosures, please email us at optout@staysmartcare.com or call us at 847-580-4205. We may share your Personal Information with affiliated and unaffiliated companies that perform tasks on our behalf related to our business. Such tasks include managing and analyzing this Site usage data, customer services, trouble shooting by accessing users’ systems remotely (with users’ consents), electronic and postal mail services, contests/surveys/sweepstakes administration, marketing services (MailChimp), and social commerce and media services (e.g., Facebook, ratings, reviews, blog). We use commercially reasonable efforts to only engage or interact with third party service providers and partners that post a privacy policy governing their processing of Personal Information. Third party Site providers receive your Personal Information as necessary to perform their role, and we instruct them not to use your Personal Information for any other purposes.
    • Professional Advisors. We may share your Personal Information with our auditors, lawyers or other professional advisors so they can support our business. Like the other service providers, these professional advisors are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
    • As required or Appropriate by Law. We will disclose your Personal Information as necessary or appropriate, including to provide information as required by law, regulation, subpoena, court order, legal process or government request; to enforce our Terms of Use, including investigations of potential violations thereof; to detect, prevent or otherwise address fraud, security or technical issues; when we believe in good faith that disclosure is necessary to protect your safety or the safety of others; to protect our rights, to investigate fraud, or to respond to a government request.
    • Business Transfers. SSC may, in the future, sell or otherwise transfer some or all of its assets to a third party. Your Personal Information we obtain from you via the Site may be disclosed to any potential or actual third party purchasers of such assets and/or may be among those assets transferred in accordance with applicable law.
  7. ChildrenWe do not knowingly collect Personal Information from children under the age of 13 and do not target the Site to children under 13. If you are under 13, you should not attempt to use the Site or provide any data to us. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us webadmin@staysmartcare.com, and we will endeavor to delete that information from our databases.
  8. Your ChoicesWe strive to maintain the accuracy of any Personal Information that may be collected from you, and will use our commercially reasonable efforts to respond promptly to update our database when you tell us any such information in our database is not accurate. It is your responsibility to ensure that such information is accurate, complete and up-to-date. You may obtain from us, by email or mail, the information in our records and/or files. If you wish to make any changes to any Personal Information you have provided to us, you may do so at any time by contacting us at support@staysmartcare.com. You may opt out of receiving communications from us and our affiliates by following the opt-out link provided in any email received from us or by emailing us at support@staysmartcare.com.Unaffiliated third parties may use cookies and other technologies on our website to collect information about your online activities over time and across different websites you visit in order to provide you with interest-based advertising. You can generally opt out of receiving interest-based advertisements from members of the Network Advertising Initiative or the Digital Advertising Alliance by clicking here for NAI and here for DAA. When you opt-out using these links, please note that you may still receive advertisements. They just will not be personalized based on your interests.We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “do not track” instructions. However, we do not collect Personal Data from visitors to our Site.
  9. Updates to This Privacy PolicyWe may periodically update this Privacy Policy to describe new site’s features, products or services we offer and how it may affect our use of information about you. If we make material changes to this this Privacy Policy, we will post a notice on the Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. We will not make any materially different use or new disclosure of your Personal Information to another entity using your Personal Information for that entity’s own purposes unless we notify you and give you an opportunity to object.
  10. Questions regarding this Privacy PolicyIf you still have any questions about anything in our Privacy Policy, just contact us. We can be reached at:Stay Smart Care LLC
    941 West Morse Blvd. #100
    Winter Park, FL 32789