Why Care Managers Matter So Much
There are many different things that can prove to be valuable assets for your home care company, and care managers are no exception. Not only are there direct financial benefits for your company to reap with the addition of a care manager, but improved health outcomes for patients and their families have been documented with someone “at the top” looking after operations. Following are ways that care managers can benefit your home care company that you may have never considered before:
Reduced Turnover Results in Fewer Staffing Headaches
Most care managers choose the caregivers for their clients. With aging-in-place solutions enabling seniors to stay at home longer, finding a caregiver can be one of the most difficult and most important tasks. The caregiver must be fully capable of catering to the needs of the client in a manner that complements that client, and if the care manager does not think the potential caregiver can deliver, they must bring in another one who is more suited. Not all caregivers are ideal for all clients, and it’s the care manager’s job to remember that and be able to match them.
Well-Managed Medical Conditions Result in Longer Lengths of Service
If a client’s condition is stable, and they are receiving optimal care, he or she can often remain at home as opposed to being moved to a skilled care facility. If the care manager is properly licensed, they can create medi-sets to raise the home care company’s service, which prevents and or averts the client needing to move to long-term care, keeping the home care business very much alive and valuable to patients.
Decreased Hospitalizations Means More Attention from Home Care Companies
Whenever a client is taken from their home, for example due to a hospital admission, it reduces the time they spend with at-home caregivers and disrupts their daily routines. Having a professional care manager can make transitions go smoothly for clients who are returning home from the hospital, possibly reducing the amount of time patients spend away from home. Care managers being there for clients during these transitions is important in case something happens and readmission to the hospital is warranted, as well.
Improved Family Communication Reduces Wear and Tear on Staff (or the Owner)
While aging-in-place-solutions enable seniors to stay at home longer safely, there are often still concerned and/or anxious family members calling, visiting, and seemingly watching over the shoulders of home care givers. Oftentimes, the issues the family members have cannot always be something an agency can take care of, let alone bill them for. This is where you can refer your client’s anxious family to an Aging Life Care Manager.
An Aging Life Care Manager is someone who has specific, professional training in family dynamics. Referring the families to this professional will liberate you from demands from the family that could prove to be difficult to cater to. These care managers are able to give the client’s families a better structure of fees and a contract that shows the manager’s expertise. This means they can bill the family for the time that was necessary, so this is a huge win for both the family and your home care company.
Having care managers can prove to be beneficial not to just a home health care company, but also to their client and families. The safety, happiness, and independence of the client will always be of paramount concern. With care managers, the load can be lightened for the home health care company and the client can get the necessary attention he or she needs, when the circumstances call for it. Learn more about the aging-in-place solutions at StaySmartCare.com and contact us with any questions you may have.